About Us
Emerald Insurance Company Ltd is a greenfield, wholly owned Insurance Broking firm that was incorporated in November 2023.
The company was conceptualized by a group of like-minded professionals who have been plying their trade across various insurance markets in Africa. With a combined Team experience of over 60 years in insurance, Emerald Insurance Brokers is poised to be a significant player in the Zimbabwean Insurance market.
Our focus is to avail unparalleled risk advisory services punctuated by superior service delivery, demonstrating our commitment to all our stakeholders.
Emerald Insurance Brokers subscribes to the highest levels of integrity to ensure that the company diligently serves its stakeholders while observing the highest levels of transparency. We are a customer centric company that values the importance of delivering real-time insurance service at the moment when our client is in need. This shall always be executed with the highest levels of professionalism and teamwork.
We believe we owe it to our stakeholders that we conduct our business in the most sustainable manner and at the same time observe that every business to survive, requires a sustainable interaction with its environment.
Our Vision
To be a renowned risk advisor beyond the Southern Africa region.
Our Mission
To provide unparalleled and innovative risk solutions to our clients across Africa and beyond.
Our Values
Integrity: Our business is centered on trust as such as highly value the ethos of integrity in our dealings with our stakeholders.
Customer service: We value high levels of customer service, attesting to our commitment to superior value addition through unparalleled customer service.
Professionalism: We owe it our stakeholders to constantly invest in professionalism.
Social and Environmental Conscience: We believe that the success of our business lies in the environment and communities we operate in.
Team work : We believe that success lies in collaborations at all levels.
Sustainability: We are in for a longhaul to serve our stakeholders via a thriving business.
Our commitment to our customers
Emerald Insurance Brokers is a customer centric insurance Broking House. We strongly believe in delivering value to our clients we shall be serving by ensuring that;
- The ultimate service of settlement of claims following a loss is delivered as timeously and hassle-free as possible. Claims service takes utmost priority given that it is only at the point of a claim can an insurance service be experienced. We have deliberately aligned ourselves with insurers whom we believe have the capacity to deliver on this promise.
- Your convenience is important to us as such we shall endeavor to deliver risk management solutions at the least inconvenience to you through our strategic partnerships with key players in the market.
- You do not have to pay for the insurance coverage you do not need. We do not believe in a one-size fit all approach but rather, we are cognizant that each customer is unique and requires a customized risk management solution that addresses apparent risk exposures.
- Our customers are kept informed on all current trends on emerging risks purposely to ensure that the exposures are identified, and solutions proffered. In this regard, through our partnerships, we shall be able to organize value add services in the form of trainings and risk management surveys.
- No matter how small the insurance need is, we shall find a solution for it.
- All premiums payable under your policy are directly remitted to the insurer thereby ensuring a seamless delivery of insurance cover.
Call Us
+263 242 711705/+263 242 711 706
Contact
Head Office
Suite 110 , First Floor, Office Block 1, Longcheng Plaza Complex, Cnr S Machel
Avenue/Mutley Bend, Belvedere, Harare